Register Your Warranty Online

Register your warranty by mailing or submit online at avolta.com.sg/warranty-registration/
The warranty is only valid if all the particulars are complete and mail to Trends Home Electrical Pte. Ltd. or fill in online within 14 days from the date of purchase. Have you ready the following details?
  • Serial number (usually printed on the machine that came in the box)
  • Date you purchased the machine (receipt or delivery note, whichever is later)

Please fill in the fields below to register your warranty with us.

Avolta Product Warranty Terms & Conditions

Avolta Product Warranty Terms & Conditions

1. All Avolta products are supported with 1-3 years Warranty depends on each product. The “Warranty” here means warranty for spare parts or so called “Parts Warranty” or “Basic Warranty”.
2. Avolta warranty is only covered in Singapore
3. Compressor Warranty covers the cost of compressor only due to manufacturing defects.
4. Heating Element Warranty covers the cost of Heating Element only due to manufacturing defects.
5. Motor Warranty covers the cost of Motor only due to manufacturing defects.
6. Full Coverage Warranty Protection covers the cost of labour, inspection fee and transportation.
7. Transportation cost covers delivering the unit to and fro the service center. Transportation cost is only applicable to on-site service or delivery. It is not applicable to customers who brings the unit to the servicing center for servicing.

8. Inspection scope covers diagnosing the error displaying on the product LCD and issues related to installation and operation of the unit.

9. Labour scope covers the manpower cost of servicing a unit and replacement work of indicated specific spare parts.
10. An extended warranty will only extend the Full Coverage Warranty. The Compressor/Heating Element/ Motor warranties are EXCLUDED.
11. Extended warranty may only be added on during the purchase of product.

Avolta Specific Warranty Terms:
1. “721 Warranty” is only applicable to Avolta washing machine, with 7 years warranty for
motor, 2 years warranty for parts and 1 year Full Coverage Protection Warranty.
2. “631 Warranty” is only application to Avolta Split Aircon and Water heater, with 6 years warranty for compressor, 3 years warranty for parts, 1 year Full Coverage Protection Warranty.
3. “116 Warranty” is only applicable to Avolta Portable Aircon and Water Heater bought
from 29 January 2021 onwards, with 1 year warranty for parts, 1 year Full Coverage Protection Warranty, 6 years warranty for compressor/heating element.
4. “166 Warranty” is only applicable to Avolta Portable Aircon and Water Heater bought before 29 January 2021, with 1 year warranty for parts, 6 Months Full Coverage Protection Warranty, 6 years warranty for compressor/heating element.
5. 3 Years Warranty for Motor and 1 Year Warranty for Parts is only applicable to Avolta Stand Fan SGT-SF201/16.

Under following circumstances, parts and labour shall be chargeable even within the warranty period. Warranty does not the following:

1. Defect or failure due to accident, misused, act of god, tampered, negligence or abused.
2. Defect or failure due repair, modifications or dismantled by any individual not verified or appointed by Avolta.
3. Defect or failure due to handling, installation, maintained or operated not in accordance of the given instructions by the manufacturer.
4. Defect or failure caused by abnormal voltage or in-coming power supply from a generator.
5. Normal wear and tear, corrosion, rust, stains or scratches.
6. Regular maintenance, servicing or cleaning.
7. Plastic items, filters, strainers, driers, refrigerant, belts, cabinet, dust cover and external parts such as control knobs, levers, electrical plugs and cable, shower head, rail, hose, panel and other detachable parts or accessories, but not limited to wifi dongle, remote control.

– Upon expiry of the Full Coverage Protection Warranty, transportation cost of $45 and inspection fee of $30 shall be chargeable for on-site service, regardless if repairing is needed.
– Upon expiry of the Full Coverage Protection Warranty, a minimum of $80 on labour charge shall be chargeable, should there be a repair service needed.
– Upon expiry of Parts Warranty, a minimum Spare Part cost of $30 shall be chargeable for any replacement of parts. Compressor and Heating Element are not covered under the Parts Warranty.

 

Warranty will be voided under the following circumstances:
1. The serial number is removed, altered or defaced.
2. Any unauthorized repairs, alteration or modifications are carried out on the unit by an individual not verified or appointed by Avolta.
3. Regular maintenance servicing where necessary was not carried out.
4. The unit has been used for commercial purposes or which has been rented/leased or on loan to other users.
5. Any amendments and alterations to the warranty card.

IMPORTANT:
Purchase receipt together with the warranty card must be produced upon request, and parts such as fuse in plugs, which require routine replacement are excluded from the warranty.
If there is difference between the online and print version of Product Warranty Terms & Conditions, the print version is deemed correct.

Last updated : 03/11/2021

    Name (required)
    MrMrsMsDr

    Email (required)

    Contact No. (required)


    Address (required)

    Postal Code (required)

    Product (required)

    Outdoor Unit Model (required)

    Indoor Unit Model (required). Please select only which is applicable.

    SGTM112/3TSGTM118/3TSGTM09/5TSGTM12/5TSGA12/5TSGA18/5T

    Model (required)

    Model (required)

    Model (required)

    Model (required)

    Date of Purchase/Installed (required)
    (Type according to DD/MM/YYYY e.g. 31/12/2020) or Click the calendar icon at the right to select the date. If you can not see the calendar icon in the date of purchase, please use another internet browser, e.g. Google Chrome.

    Purchased From (required)
    (e.g. Dealer/Outlet Name)

    Delivery Order No. / Receipt No. (required)

    Serial Number (required)

    i.e. For System 3, first write the outdoor unit, follow by 3 indoor unit serial numbers.




    When you’ve submitted your warranty registration online, a confirmation email will be sent to you. If you cannot find the confirmation email, please check your junk mail box or check the spelling of your email address again.


    Customer Reviews

    Avolta

    Customer Reviews

    Lukman Nurhakim 01/14/2021

    Avolta
    Aircon works great! Cooling even at 26°C

    Mr Ian 01/14/2021

    Avolta
    Wonderful service and price by team. Workers are friendly and helpful. They will explain to you the works and the functions. Great job!

    Webster Chua 01/14/2021

    Avolta
    Unit have serve my family & my guest very well with all those mode widely available. Especially the health mode available in every unit

    Rina 01/15/21

    Avolta
    Avolta aircon is highly recommended! Not only it is energy saving with 5-ticks but the air blowing is strong that it make our room cold faster than expected. Highly recommended for all types of housing. 🙂

    Romel Del Mundo 01/21/21

    Avolta
    Heater comes with free installation, which is a value added service and better price than other brand.

    Lawrence Boh 15/01/2021

    Avolta
    I like the digital temperature display which is trendy and the Eco Green function egich is unique

    Suriyantini 15/01/2021

    Avolta
    Received it in good condition, aircon didn't take up much space, it is small but powerful, overall I'm satisfied with this purchase.

    Foo Phui Kum 15/01/2021

    Avolta
    The portable aircon works well.. the price is reasonable... it is not too heavy, as you can put on the floow or place above (shown in the picture) to save space! 👍👍👍

    Yang Zi Ying 15/01/2021

    Avolta
    The Avolta water heater is easy to operate & you can control the water temperature precisely to ensure its just right for you. Good & efficient!

    Sheikh Oliar Rahaman 13/01/2021

    Avolta
    Looking very nice service good for me 👍
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